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IRS DIRECTORY

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PDF page 1

IRS Contact List for Tax Professionals 
  
NOTE:  Local Time – Alaska (AK) and Hawaii (HI) follow Pacific Time (PT), Some telephone 
numbers are not toll-free.  Rev 2020-06.  
 
Page 1 of 5 
 
Service Telephone 
 Number 
Hours of operation 
(where published) 
Accessibility Hotline  833-690-0598  
Affordable Care Act Hotline 800-919-0452 M-F, 7:00 a.m. - 7:00 p.m. local time 
Abusive Tax Shelter Hotline  866-775-7474 24 hours 7 days a week 
irs.tax.shelter.hotline@irs.gov 
Adoption Taxpayer Identification Number  737-800-5511 M-F, 8:30 a.m. - 3:00 p.m. CT 
Adoption Taxpayer Identification Number 
- International 267-941-1000  
Affordable Care Act Services 866-937-4130 M-F, 7:30 a.m. - 7:00 p.m. ET 
Amended Return Hotline  866-464-2050 M-F, 7:00 a.m.- 7:00 p.m. local time 
AUR SBSE (IMF-SSN) Brookhaven, 
Ogden or Philadelphia 800-829-8310 M-F 7:00 a.m. - 8:00 p.m. local time 
AUR SBSE (IMF-SSN) International  267-941-1026  
AUR SBSE (BMF-EIN) 877-571-4712 M-F, 9:00 a.m. – 5:00 p.m. local time 
AUR SBSE (BMF-EIN) International 801-612-4822  
AUR W&I Andover, Atlanta, Austin or 
Fresno  800-829-3009 M-F, 7:00 a.m. – 8:00 p.m. local time 
Automated Collection System (ACS) 
(BMF) 800-829-3903 M-F, 8:00 a.m. – 8:00 p.m. taxpayer local 
time; Alaska & Hawaii follow Pacific Time 
Automated Collection System (ACS) 
(IMF) 800-829-7650 M-F, 8:00a.m. – 8:00 p.m. taxpayer local time; 
Alaska & Hawaii follow Pacific Time 
Automated Collection System (ACS) 
(International) 267-941-1004 M-F, 6:30 a.m. – 12:00 a.m. ET 
Automated Substitute for Return Call-Site 
(W&I)  866-681-4271 M-F, 7:00 a.m. – 7:00 p.m. CT 
Automated Substitute for Return Call-Site 
(W&I) – International  512-693-5332 M-F, 7:00 a.m. – 7:00 p.m. CT 
BSA e-Filing Help Desk 866-346-9478 BSAEFilingHelp@fincen.gov 
Business and Specialty Tax Line and EIN 
Assignment 800-829-4933 M-F, 7:00 a.m. – 7:00 p.m. taxpayer local 
time; Alaska & Hawaii follow Pacific Time 
Centralized Insolvency Operation (SBSE) 800-973-0424 MM-F 7:00 AM – 9:00 PM ET 
Centralized Lien Payoff (SBSE) 800-913-6050 M-F, 8:00 a.m. – 5:00 p.m. local time 

PDF page 2

IRS Contact List for Tax Professionals 
  
NOTE:  Local Time – Alaska (AK) and Hawaii (HI) follow Pacific Time (PT), Some telephone 
numbers are not toll-free.  Rev 2020-06.  
 
Page 2 of 5 
 
Service Telephone 
 Number 
Hours of operation 
(where published) 
Combat Zone Deferment (including 
collection services) 800-908-0368  
Continuing Education Provider (RPO) 888-316-7581 M-F, 8:00 a.m. – 6:00 p.m. ET 
Correspondence Examination (SBSE) 866-897-0161  
Correspondence Examination (SBSE) 
International 267-941-1037 9:00 a.m. – 9:00 p.m. CT 
Correspondence Examination (W&I) 866-897-0177 M-F 8:00 a.m. – 8:00 p.m. local time 
Disaster or Combat Zone Special Hotline 866-562-5227 M-F, 7:00 a.m. – 7:00 p.m. local time 
combatzone@irs.gov  
Economic Impact Payment Questions 800-919-9835  
Electronic Federal Tax Payment System 
– Batch Provider Support  
- Batch User Master Password  
-  
800-945-0966 
800-945-7337 
 
Electronic Federal Tax Payment System 
– Businesses 
800-555-4477 or 
800-945-8400 24 Hours a day, 7 days a week 
Electronic Federal Tax Payment System 
– Individuals 800-316-6541 24 Hours a day, 7 days a week 
Electronic Federal Tax Payment System 
– Internet Assistance 800-555-8778 24 Hours a day, 7 days a week 
Electronic Federal Tax Payment System 
– Spanish  800-244-4829 24 Hours a day, 7 days a week 
Electronic Federal Tax Payment System 
– Voice Response (EFWs) 888-353-4537 24 Hours a day, 7 days a week 
Electronic Filing Help PIN 866-704-7388 M-F, 7:00 a.m. - 7:00 p.m. local time 
Electronic Product and Services Support 
(e-Help Desk for practitioners only) 866-255-0654 M - F, 6:30 a.m. - 6:00 p.m. CT  
MEF Box: WI.MeF.MailBox@irs.gov 
Employer Identification Number (EIN) 
800-829-4933 
FAX 
855-641-6935  
M-F, 7:00 a.m. - 7:00 p.m. local time 
Employer Identification Number (EIN) – 
International 
267-941-1099 
FAX 
855-215-1627 
M-F, 6:00 a.m. - 11:00 p.m. ET 
Estate & Gift Tax (including lien release) 866-699-4083 M-F, 8:00 a.m. - 3:30 p.m. ET 

PDF page 3

IRS Contact List for Tax Professionals 
  
NOTE:  Local Time – Alaska (AK) and Hawaii (HI) follow Pacific Time (PT), Some telephone 
numbers are not toll-free.  Rev 2020-06.  
 
Page 3 of 5 
 
Service Telephone 
 Number 
Hours of operation 
(where published) 
Excise Tax and Form 2290 Help Line 
(SBSE) 866-699-4096 M-F, 8:00 a.m. - 6:00 p.m. ET 
Excise Tax – International 859-292-0456  
FBAR/BSA and Title 31 Help Line 866-270-0733 
M–F, 8:00 a.m.- 4:30 p.m. ET 
FBARquestions@irs.gov 
8300questions@irs.gov 
FBAR/BSA and Title 31 Help Line – 
International 313-234-6146  
Federal Management Service – FMS – 
Treasury Refund Offset Information 800-304-3107 M-F, 7:30 a.m. -  5:00 p.m. CT 
FOIA Public Liaison – Summer 
Sutherland  801-620-2149  
Forms and Publications 800-829-3676 M–F, 6:00 a.m. to 9:30 p.m. CT 
Frivolous Return Program (SBSE)  866-883-0235 M-F, 7:00 am to 3:30 p.m. MT 
Identity Theft –  
Identity Protection Specialized Unit  800-908-4490 M-F, 7:00 a.m. -  7:00 p.m. local time 
Identity Theft (Identity Verification) 
Taxpayer Protection Program 800-830-5084 M-F, 7 a.m. to 7 p.m., ET 
Individual Taxpayer Identification Number 
(ITIN) 800-908-9982 M-F, 7:00 a.m. to 7:00 p.m. local time 
Information Return Reporting 866-455-7438 M-F, 8:30 a.m. - 5:30 p.m. ET 
Innocent Spouse Hotline (W&I) 855-851-2009 M-F, 7:30 a.m. - 4:00 p.m., ET 
Installment Agreements – Manually 
Monitored (SBSE)  866-897-4289  
Installment Agreements – Partial Pay 
(SBSE)  800-831-0273  
International Taxpayer Assistance   267-941-1000 M-F, 6:00 a.m. - 11:00 p.m. ET 
IRS.gov Help Desk (website navigation) 800-876-1715 M-F, 10:00 a.m. - 8:00 p.m. ET 
irs.gov.website.helpdesk@speedymail.com. 
IRS Tax Help Line for Individuals 800-829-1040 M-F, 7:00 a.m. - 7:00 p.m. local time 
ITIN Program Office (Form W-7 and 
Acceptance Agent Program – Form 
13551) 
404-338-8963 Message Line: 24/7 hour operation 
ITINProgramOffice@irs.gov 

PDF page 4

IRS Contact List for Tax Professionals 
  
NOTE:  Local Time – Alaska (AK) and Hawaii (HI) follow Pacific Time (PT), Some telephone 
numbers are not toll-free.  Rev 2020-06.  
 
Page 4 of 5 
 
Service Telephone 
 Number 
Hours of operation 
(where published) 
National Taxpayer Advocate Help Line 877-777-4778 M-F, 7:00 a.m. - 7:00 p.m. local time 
Office of Professional Responsibility – 
Enrolled Practitioner Program 855-472-5540 M-F, 6:00 a.m. - 5:00 p.m. CT 
EPP@IRS.gov  
Online Payment Agreement (OPA) 800-829-0994 
X684 M-F, 8:00 a.m. -  8:00 p.m. local time 
Penalty Assistance Line  855-223-4017 
ext. 225 M–F, 7:00 a.m. - 7:00 p.m. local time 
Phishing Scams (TIGTA) 800-366-4484 phishing@irs.gov  
Power of Attorney – Ogden (AK, AZ, CA, 
CO, HI, ID, IA, KS, MN, MO, MT, NE, NV, 
NM, ND, OK, OR, SD, TX, UT, WA, WI, 
WY)  
855-214-7522 This is a FAX # 
24/7 
Power of Attorney – Memphis (AL, AR, 
CT, DE, DC, FL, GA, IL, IN, KY, LA, MA, 
MD, ME, MI, MS, NH, NJ, NY, NC, OH, 
PA, RI, SC, TN, VT, VA, WV)  
855-214-7519 This is a FAX # 
24/7 
Power of Attorney – Philadelphia 
(taxpayers residing abroad) 
855-772-3156 
267–941–1017 
This is a FAX # 
24/7 
Practitioner Priority Service  
(Practitioners Only) 866-860-4259 M-F, 7:00 a.m. - 7:00 p.m. local time 
PTIN Help Desk  877-613-7846 M-F 8:00 a.m. - 5:00 p.m. CT 
Refund Hold – Delinquent Return  . 866-897-3315  
Refund Status Inquiry 800-829-1954 M-F, 7:00 a.m. – 7:00 p.m. local time 
Automated service after business hours 
Refund Status Inquiry – Automated  800-829-4477 24/7 
Report Tax Schemes 866-775-7474  
Return Preparer Office 
202-317-7063 
202-317-4358 
(FAX) 
 
Secure Access Registration  888-841-4648 M – F, 6:30 a.m. - 6:00 p.m. CT 
Special Enrollment Examination  800-306-3926 M-F, 8:00 a.m. -  8:00 p.m. ET 
TAC Appointment Line  844-545-5640 M-F, 7:00 a.m. -  7:00 p.m. local time 

PDF page 5

IRS Contact List for Tax Professionals 
  
NOTE:  Local Time – Alaska (AK) and Hawaii (HI) follow Pacific Time (PT), Some telephone 
numbers are not toll-free.  Rev 2020-06.  
 
Page 5 of 5 
 
Service Telephone 
 Number 
Hours of operation 
(where published) 
Tax Exempt and Government Entities 
(TEGE)  877-829-5500 M-F 8:00 a.m. - 5:00 p.m. taxpayer local time 
for all services. 
Tax Fraud Referral Hotline 800-829-0433 Automated Service available 24/7 
Tax Offset Program (TOP) 800-304-3107  
Taxpayer Advocacy Panel  888-912-1227  
Taxpayer Advocate Service 877-777-4778  
Tax Fraud Referral Hotline 800-829-0433 Automated Service available 24/7 
Telephone Device for the Deaf 
(TDD):  Forms, Tax Help, TAS 800-829-4059 M–F, 7:00 a.m. - 7:00 p.m. local time 
TeleTax Topics and Refund Status 800-829-4477 24/7 
Treasury Inspector General for Tax 
Administration (TIGTA)   800-366-4484 M-F, 8:00 a.m. - 4:30 p.m. ET 
Complaints@TIGTA.treas.gov 
Treasury Regional Finance Center  855-868-0151  
Transcripts Order Line 800-908-9946 M-F, 7:00 a.m. -  7:00 p.m. local time 
Treasury Financial Agent  888-353-4537 24 hours 7 days a week 
VITA Locations 800-906-9887 M-F, 7:00 a.m. -  7:00 p.m. local time 
Withholding Compliance (W&I) 855-839-2235 M-F, 8:00 a.m. -  8:00 p.m. local time